Legal
Privacy Policy
Last updated: July 2026
At Afrika Experience (“we,” “our,” or “us”), we are committed to safeguarding the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (afrikaexperience.com) or engage our bespoke travel design services.
1. Information We Collect
To design and execute customized, high-end travel itineraries, we collect personal details that you voluntarily provide to us, including:
- Contact Information: Full name, primary email address, phone number, and physical billing address.
- Travel Profile & Preferences: Passport details, date of birth, emergency contact information, physical mobility or health considerations, and dietary requirements.
- Payment Information: Billing details necessary to process initial design fees, deposits, and final itinerary balances securely via encrypted third-party payment processors.
- Technical Data: Standard website usage data, including IP addresses, browser types, and cookie preferences captured through analytics tools to optimize site performance.
2. How We Use Your Information
We use your personal data strictly to deliver bespoke travel services, including:
- Consulting, designing, and managing custom travel itineraries tailored to your preferences.
- Coordinating reservations, charter aviation, private transfers, and luxury accommodation holds with local safari operators and logistics partners.
- Processing invoices, design fee retainers, and itinerary deposits.
- Communicating important travel updates, pre-departure documentation, and post-trip feedback requests.
3. Absolute Discretion & Data Sharing
We maintain strict confidentiality regarding our clients' personal details, travel schedules, and identity.
- No Data Selling: We do not sell, rent, trade, or monetize your personal information to third parties for marketing purposes.
- Essential Logistics Partners: We only share relevant details (e.g., passport info for charter flight manifests, dietary needs for lodge chefs) with trusted third-party suppliers specifically required to execute your booked itinerary.
4. Data Security
We implement industry-standard administrative, physical, and technical security measures (including SSL encryption and restricted system access) to protect your personal information against unauthorized access, loss, or disclosure.
5. Your Rights & Contacts
You have the right to request access to, correction of, or deletion of your personal data stored in our system.
For any privacy-related inquiries, please contact us at:
- Email: info@afrikaexperience.com
- Phone: +1 512-791-0164
- Location: Austin, Texas, USA